Your privacy matters on 2316. This Privacy Policy explains what personal information we collect when you use our platform, why we collect it, how it is stored and protected, and what rights you have as a player in the Philippines. By registering an account or using any 2316 service, you confirm that you have read and accepted this policy. If you have questions, check our FAQ page first.
Last reviewed: 2025. Applies to all registered and prospective players in the Philippines aged 21 and above.
When you register for a 2316 account, we collect your full legal name, date of birth, and a valid government-issued ID number so we can verify that you meet the minimum age of 21 and are located in the Philippines. This information is required by our platform's responsible gaming obligations and cannot be waived. Your date of birth is used exclusively for age verification and is never displayed publicly on the platform. If our verification team requests additional documents — such as a scanned copy of a government ID — those documents are handled with strict confidentiality and deleted once verification is complete. Providing accurate identity data protects your account and ensures that any winnings can be paid out to the correct person without delay.
We collect your email address and mobile number during registration so we can send you account-related communications, including verification codes, security alerts, and important platform updates. Your mobile number may also be used for two-step verification to keep your 2316 account secure. Your password is stored using industry-standard one-way hashing — this means that even 2316 staff cannot read your password, only verify it. We will never ask you to share your password through email, chat, or any other channel, and any such request should be treated as a phishing attempt. You are responsible for keeping your login credentials private and should update your password immediately if you suspect any unauthorised access.
Every deposit, withdrawal, and wager placed on 2316 is recorded and linked to your account for accounting, fraud prevention, and regulatory compliance purposes. We collect your selected payment method details — such as your e-wallet account reference or bank transfer information — but we do not store full card numbers or sensitive banking credentials directly on our servers. Transaction records are retained for a minimum of five years in line with applicable Philippine financial regulations and may be reviewed by authorised regulators upon lawful request. Your financial history within the platform is only accessible to you through your account dashboard and to 2316 compliance staff where strictly necessary. All financial data transmitted between your device and our servers is protected using TLS encryption.
When you browse and use 2316 — whether placing bets, exploring new games, or reading betting tips — our servers automatically record technical information such as your IP address, device type, operating system, browser version, and the pages you visit. This data helps us improve platform performance, detect suspicious login attempts, and ensure that the betting experience remains fast and reliable on Philippine mobile networks. We may also use anonymised aggregate usage data to understand which sports markets and game categories are most popular among Filipino players, enabling us to expand the right content. We do not use this technical data to build individual behavioural profiles for advertising purposes. If you access 2316 from multiple devices, these sessions may be linked to your registered account for security monitoring.
Your personal identity data is used exclusively to confirm that you are at least 21 years old and eligible to use 2316 in the Philippines. Verification is a one-time process and your documents are not retained longer than necessary. Once verified, your account is fully activated and you can start depositing in Philippine pesos and placing bets immediately.
Login credentials, IP addresses, and device identifiers are monitored continuously to detect unusual activity — including attempts to create duplicate accounts, exploit system errors, or access accounts without authorisation. When suspicious behaviour is flagged, the affected account may be temporarily suspended while our security team investigates. This protects every legitimate Filipino player on the platform.
We use your email address and mobile number to send transactional messages — such as deposit confirmations, withdrawal updates, security alerts, and changes to these policies. These communications are not optional because they are directly tied to the operation of your account. You will not receive unsolicited promotional messages from 2316 unless you have separately opted in to marketing communications.
Transaction records and session activity are analysed to identify patterns that may indicate problem gambling behaviour, such as rapid repeated deposits or unusually long uninterrupted sessions. Where our system identifies a potential concern, a responsible gaming prompt or account review may be triggered automatically. This analysis is conducted in the interest of player wellbeing and is not shared with any third party. Learn more on our Responsible Gaming page.
As a player registered on 2316 and based in the Philippines, you have the following rights regarding your personal data. These rights can be exercised at any time by contacting our support team through the details available on the FAQ page.
You can request a copy of the personal data that 2316 holds about you at any time. We will provide this in a readable format within a reasonable timeframe. This includes your registration details, transaction records, and any identity verification data currently on file.
If any of the personal information we hold about you is inaccurate or outdated — such as a change of address or contact number — you can request that we update it. Corrections to identity data may require re-verification with a supporting document.
You may request deletion of your personal data, subject to our legal obligations to retain certain records under Philippine financial and gaming regulations. Data required for regulatory compliance cannot be deleted during the mandatory retention period, but non-essential data will be removed upon a valid request.
If you believe that 2316 is processing your data in a way that is not justified by legitimate platform operations, you may raise an objection. We will review any such request and respond with a clear explanation of why that processing is or is not necessary for the safe operation of your account.
Where technically feasible, you can request a structured, machine-readable copy of the personal data you provided to 2316 directly. This right applies to data you actively submitted — such as your registration information — rather than data we generated through your platform activity.
We are committed to responding to all data rights requests promptly and without unnecessary delay. For all enquiries, visit our FAQ for contact details.
If anything in this Privacy Policy is unclear or you want to exercise any of your data rights, the FAQ page has the fastest path to our support team. Or go ahead and create your account — everything here applies the moment you register.